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HAVING TROUBLE FINDING YOUR PHOTO?

Please answer these short questions and a customer service representative will contact you shortly.
We will never give out or sell your personal information. This information is gathered for support purposes only. * = Required field

Please make sure you are entering your SecureCode slowly and accurately. Is it a 1, I, L, O or 0? If you are still recieving an error message, answer the following questions. Thank you!
1. *Name:
2. *Email Address:
3. *Phone Number:
This lets us contact you immediately if we need more information
4. *Where did you have your photo(s) taken?
5. *What day?      
6. *How many photos did you take?
7. *Did you receive a Photo Locator Card? Yes No
8a. Carefully type each SecureCode:
1 SecureCode is required if you answered "Yes" to #7


8b. How many photos did you take with each of those SecureCodes (if applicable)?


To find your photo among thousands, we need a detailed description of the people in your photo(s). Please note that “blonde hair, jeans and tee-shirt” can describe hundreds of similar photos.
9. Approximate age, gender, body size:
Example: "Very tall, thin man in his 40's"
10. Hair color and style:
Example: "Long curly black hair in a pony tail"
11. Clothing Style, color and details:
Example: "Jeans with patch on knee, cowboy boots, bright pink blouse"
12. Pose or Positioning:
Example: "I am holding my daughter in my lap, she is laughing"
13. Other details:
Example: "Did you bring your pet? Are you wearing a hat? Have tattoos? Tell us something unique that describes you on the day you took this photo"
Thank you for taking the time to answer these questions. We will get back to you quickly with your photo!